Contact information

Contact Us

If you have any questions regarding our toy chest lid mechanisms, bookcase wall mounting instructions, crate dimensions, order status, shipping, or returns, please contact our customer concierge team. We aim to respond to all inquiries within 24 to 48 business hours.

Store Name: Lyra Cub
Website: lyracub.shop
Email: support@lyracub.shop
Phone: +61 7 5443 1936
Business Address: 19 Centenary Crescent, Maroochydore QLD 4558, Australia
Support Hours: Monday to Friday: 9:00 AM – 5:00 PM (AEST)

Important Note: The physical address listed above is for corporate administrative operations only. Due to oversized structural parcel handling and dedicated safety inspection workflows, please do not dispatch returned toy chests, storage crates, or parcel packages to this address without obtaining an authorized return warehouse address and RMA document from our support team first.